
FAQs
FAQs
What makes an eye examination at Bromptons different?
We believe in a "no-rush" approach. Unlike standard high-street tests, our examinations are comprehensive, lasting approximately 45 minutes. You will spend the entire duration with your qualified optometrist, ensuring a bespoke clinical assessment tailored to your lifestyle and visual needs.
Do you offer advanced diagnostic screening?
Yes. We utilise state-of-the-art technology, including OCT (Optical Coherence Tomography), a hospital-grade 3D scan that allows us to see beneath the surface of the retina. This enables early detection of conditions such as glaucoma and macular degeneration long before symptoms appear.
What is a Dry Eye Clinic?
Our specialist Dry Eye Clinic provides targeted assessments for patients experiencing irritation or blurred vision. We offer advanced management plans and treatments to restore comfort and clarity by addressing dry eye symptoms and moving beyond simple over-the-counter remedies.
Which designer frames do you stock?
As an independent boutique, we curate our collection from the world’s finest independent designers. You will find hand-selected pieces from iconic brands such as Lindberg, THEO, Etnia, Mykita, Orgreen, Garrett Leight, Lunor, Maui Jim, Ahlem, Thierry Lasry and Cutler and Gross, chosen for their exceptional craftsmanship and unique character.
Do you offer styling advice?
Absolutely. We offer Personal Frame Styling appointments. Our expert dispensing optician team takes the time to understand your face shape, colouring, and personality to find eyewear that doesn't just correct your vision, but serves as a statement of your personal style.
Can you repair high-end frames?
Yes. We pride ourselves on our technical expertise and can often carry out complex frame repairs that are difficult to find elsewhere on the high street.
Can you reglaze my own existing frames?
Yes, we are happy to assist with reglazing. We will perform a meticulous assessment of your frames' current condition before proceeding. Please note that because we cannot account for how a frame was previously handled or its structural history, this specialist service is undertaken at the owner's risk.
Do you provide children’s eye care?
Yes. We are experienced paediatric opticians offering expert care in a calm, boutique environment. We also specialise in Myopia Management, offering the latest lens technologies to help slow the progression of short-sightedness in children.
What lens technology do you use?
We partner with global innovators in lens technology, including ZEISS, Essilor, Hoya, and Nikon. This ensures that your prescription is delivered with the highest level of optical precision and advanced coatings.
Are you a private practice?
Bromptons is a premium independent practice dedicated to providing a superior level of clinical care. While we focus on private, tailored eye examinations to ensure we can spend the necessary time with every patient, we would be happy to discuss your specific requirements if you contact the practice directly.
Where is Bromptons Opticians located?
We are located in the heart of the Royal Borough at 84 Kensington High Street, just a short walk from High Street Kensington station.
Do I need an appointment?
To ensure you receive the dedicated time and attention our premium service requires, we recommend booking appointments for both eye examinations and frame-styling consultations. However, we also offer same-day appointments; if you're in the area, please pop in or give us a call to see if we can fit you in there and then. Everyone is welcome to come in and browse our beautifully hand-picked selection of frames at any time.
What makes an eye examination at Bromptons different?
We believe in a "no-rush" approach. Unlike standard high-street tests, our examinations are comprehensive, lasting approximately 45 minutes. You will spend the entire duration with your qualified optometrist, ensuring a bespoke clinical assessment tailored to your lifestyle and visual needs.
Do you offer advanced diagnostic screening?
Yes. We utilise state-of-the-art technology, including OCT (Optical Coherence Tomography), a hospital-grade 3D scan that allows us to see beneath the surface of the retina. This enables early detection of conditions such as glaucoma and macular degeneration long before symptoms appear.
What is a Dry Eye Clinic?
Our specialist Dry Eye Clinic provides targeted assessments for patients experiencing irritation or blurred vision. We offer advanced management plans and treatments to restore comfort and clarity by addressing dry eye symptoms and moving beyond simple over-the-counter remedies.
Which designer frames do you stock?
As an independent boutique, we curate our collection from the world’s finest independent designers. You will find hand-selected pieces from iconic brands such as Lindberg, THEO, Etnia, Mykita, Orgreen, Garrett Leight, Lunor, Maui Jim, Ahlem, Thierry Lasry and Cutler and Gross, chosen for their exceptional craftsmanship and unique character.
Do you offer styling advice?
Absolutely. We offer Personal Frame Styling appointments. Our expert dispensing optician team takes the time to understand your face shape, colouring, and personality to find eyewear that doesn't just correct your vision, but serves as a statement of your personal style.
Can you repair high-end frames?
Yes. We pride ourselves on our technical expertise and can often carry out complex frame repairs that are difficult to find elsewhere on the high street.
Can you reglaze my own existing frames?
Yes, we are happy to assist with reglazing. We will perform a meticulous assessment of your frames' current condition before proceeding. Please note that because we cannot account for how a frame was previously handled or its structural history, this specialist service is undertaken at the owner's risk.
Do you provide children’s eye care?
Yes. We are experienced paediatric opticians offering expert care in a calm, boutique environment. We also specialise in Myopia Management, offering the latest lens technologies to help slow the progression of short-sightedness in children.
What lens technology do you use?
We partner with global innovators in lens technology, including ZEISS, Essilor, Hoya, and Nikon. This ensures that your prescription is delivered with the highest level of optical precision and advanced coatings.
Are you a private practice?
Bromptons is a premium independent practice dedicated to providing a superior level of clinical care. While we focus on private, tailored eye examinations to ensure we can spend the necessary time with every patient, we would be happy to discuss your specific requirements if you contact the practice directly.
Where is Bromptons Opticians located?
We are located in the heart of the Royal Borough at 84 Kensington High Street, just a short walk from High Street Kensington station.
Do I need an appointment?
To ensure you receive the dedicated time and attention our premium service requires, we recommend booking appointments for both eye examinations and frame-styling consultations. However, we also offer same-day appointments; if you're in the area, please pop in or give us a call to see if we can fit you in there and then. Everyone is welcome to come in and browse our beautifully hand-picked selection of frames at any time.
Opening times
Monday - Saturday
9:30 am - 5:30 pm
Sundays & Bank Holidays - Closed
Opening times
Monday - Saturday
9:30 am - 5:30 pm
Sundays & Bank Holidays - Closed
Opening times
Monday - Saturday
9:30 am - 5:30 pm
Sundays & Bank Holidays - Closed
